Returns & Refunds

This item is a ready-to-ship piece and may be eligible for return or refund if there is a defect or production error.

If you experience any issues with your order, please contact us within 10 days of delivery so we can help make it right. Items must be unused and in original condition.

For full details, please review our Refund Policy.

Shipping costs are calculated at checkout based on your selected shipping option and the items in your order.

We offer:

• Standard Shipping via USPS

• International Shipping is available via my Etsy shop. For International orders, please contact MiBolaLoca via my Etsy Shop (www.etsy.com/shop/MiBolaLoca)

Please note that shipping time does not include processing time. Custom orders ship after processing and mock-up approval.

Tracking information will be provided once your order ships.

Processing Time

Processing time refers to the time needed to prepare, create, and package your order before it ships. Processing time is separate from shipping time.

Ready-to-Ship Items

Ready-to-ship items are typically processed and shipped within 3–5 business days from the date of order. While many orders ship sooner, this timeframe allows flexibility in the event of high order volume, weekends, holidays, or unforeseen circumstances.

Custom Orders

Custom orders are made to order and include a design mock-up for approval prior to production.

• Processing time for custom orders is approximately 5–7 business days after final mock-up approval.

• Production will begin once all required information, approvals, and files (if applicable) have been received.

Please note that delays in mock-up approval, incomplete information, or delayed file submission may extend processing time.