Custom Order for Brandi (Bowling Beads)

Please double-check spelling and customization details before placing your order. Custom items are made to order and cannot be changed once production begins.

You will be asked to confirm your acknowledgement and agreement to this disclosure before completing your purchase.

Custom-designed items are made to order and personalized specifically for you. Because of this, custom orders are final sale and are not eligible for returns, exchanges, or refunds.

Exceptions may apply if an item has a manufacturing defect, or if there is an error in the design caused by the creator. Please contact us within a reasonable timeframe if you believe your order qualifies for an exception.

Please review all customization details carefully before submitting your order, including spelling, color selections, and design choices.

👉 For full details, please review our Returns & Refund Policy.

Processing Time

Processing time refers to the time needed to prepare, create, and package your order before it ships. Processing time is separate from shipping time.

Ready-to-Ship Items

Ready-to-ship items are typically processed and shipped within 3–5 business days from the date of order. While many orders ship sooner, this timeframe allows flexibility in the event of high order volume, weekends, holidays, or unforeseen circumstances.

Custom Orders

Custom orders are made to order and include a design mock-up for approval prior to production.

• Processing time for custom orders is approximately 5–7 business days after final mock-up approval.

• Production will begin once all required information, approvals, and files (if applicable) have been received.

Please note that delays in mock-up approval, incomplete information, or delayed file submission may extend processing time.